Customer Service ⁽²⁾

The integration of AI translation in customer support is transforming how businesses interact with their global clientele. A notable finding from Juniper Research highlights that by adopting AI in customer service, companies are poised to save over $11 billion annually by 2023. This significant statistic…

The last few years have seen customer preferences for communication go through a phenomenal change, mainly due to the accessibility of on-demand messaging. The availability of multiple channels for communication has further increased the expectations of modern customers for cross-platform interactions with the brands they…