Top 12 AI Chatbots Making Waves in 2025
“AI chatbot” was quite the buzzword in 2023, and it looks like that won’t change much in 2025. And that’s good news. But before we explore what an AI chatbot can do today, it’s interesting to note how it all began.
The first chatbot was created in 1966 by MIT Professor Joseph Weizenbaum. Interestingly, he cast the chatbot in the role of a “psychotherapist.” When someone would type a message using an electric typewriter connected to the mainframe, the “psychotherapist” would reply.
This chatbot program was simple and was called “Eliza.” Eliza was the talk of the town back then, just like AI chatbots today. This exciting beginning led to the development of chatbots over the years, which evolved phenomenally.
Table of Contents
What is an AI Chatbot?
An AI chatbot is an app or software that simulates human-like conversation using natural language processing (NLP) and machine learning (ML). AI powered chatbots are different from average chatbots as they are more intelligent and can comprehend user queries to respond accurately. They can decipher user intent, solve problems, and reason independently in real-time.
Diverse Applications of an AI Chatbot
An AI chatbot can be used for different processes and tasks like:
Automated, 24x7 customer support to answer customer inquiries
Lead generation and customer engagement to boost sales and marketing efforts
Content creation—both visual and text
Code generation for IT support
Task automation
Information retrieval and research, and more.
Why are AI Chatbots So Popular?
Here are five reasons organizations and individuals have made AI chatbots an integral part of their workflows:
Chatbots can reduce human workload and boost efficiency by automating repetitive tasks across multiple sectors.
They are cost-efficient and help organizations optimize their resources.
They work in real-time and go through large amounts of complex data instantly, speeding up work processes. For example, it can work as an AI writer for content creation.
They support scalability for an organization as they can deal with thousands of queries with accuracy and in seconds.
They can offer support in multiple languages and break down language barriers. They can also collect customer data for future reference.
12 Best AI Chatbots to Check Out
While many AI chatbots are in the market, we have curated a list of the top 12 chatbots containing the most powerful and advanced algorithms.
ChatGPT
Open AI’s popular chatbot, ChatGPT, uses deep-learning algorithms to generate real-time responses.
Key Highlights
Has contextual understanding and offers responses in a human-like fashion.
It offers developers API access to facilitate app integration.
It has multiple use cases like language translation, code generation, and content generation, that can be done through AI chat free.
Bard
A Google product and a top AI chatbot, Bard’s strength lies in its Google search integration, which makes gathering more information easy and assists in answering user questions better.
Key Highlights
Like a few other AI models, the chatbot offers support in multiple languages.
Powered by Google’s PaLM-2, it provides precise responses with intent recognition.
Organizations can also customize the chatbot to generate responses of a specific tone or style.
Perplexity AI
A GPT 3.5 best chatbot, Perplexity AI offers an Android and iOS app. With an upgrade, it also provides image generation and copilot.
Key Highlights
It has an easy-to-use interface without the need for any setup.
It has a “Focus” setting that can generate results from specific sources for more accurate results.
It provides links for further reading.
Bing Chat
A free AI chatbot that works with Microsoft Edge, Bing Chat is a conversational chatbot that also works as a copilot.
Key Highlights
It can generate content written content and images and use web search.
It can be integrated with Microsoft Azure but works as a chatbot free online.
Drift
Drift, a rule-based chatbot for websites, allows organizations to create personalized experiences.
Key Highlights
Drift is a live chatbot with intent understanding and can respond to customer queries.
It can handle contextual switching.
Chatsonic
Made for content production at scale, Chatsonic offers voice-to-text generation, among other features. It serves as a ChatGPT alternative, offering fast and the most accurate real-time web search.
Key Highlights
It lets you set the AI personality depending on your needs.
It offers a feature-rich chat experience with AI features like an SEO library, image generation with stable diffusion, and more.
Intercom
Fin, Intercom’s conversational AI chatbot online can ask questions when a query is too complex to understand.
Key Highlights
Has highly accurate responses.
It can create custom answers for FAQs and uses proactive messaging to engage users.
LivePerson
LivePerson is focused on the conversation, not the AI. It can help organizations create automation-first customer service bots for better scale, engagement, and authentic customer interactions.
Key Highlights
Built on 20 years of messaging transcripts.
It has a point-and-click chatbot builder.
Jasper Chat
Jasper Chat is a chatbot built for businesses to automate their conversation flows and accelerate the execution of ideas with AI-assisted content and automated project management.
Key Highlights
It pulls results directly from Google searches to provide higher accuracy.
Remembers previous conversations with chat history that help in contextual understanding.
Salesforce Einstein
Built for native integration with all Salesforce products, Salesforce Einstein is easier for organizations to apply almost instantly. It allows businesses to streamline their operations through AI-backed insights, predictions, and automation.
Key Highlights
Uses ML and predictive intelligence in an AI-powered CRM system.
Leverages existing CRM data for automation and personalization.
HuggingChat
On the hunt for a free AI chatbot? Meet Hugging Chat, an open-source creation by Hugging Face akin to ChatGPT. It can generate content by responding to prompts and is being developed to dynamically research information, personalize user interactions, use APIs, and more.
Key Highlights
It generates more human-like, happier responses than other chatbots.
It is great for brainstorming and idea generation.
Infobip
Infobip lets users create both rule-based and intent-based chatbots using AI and NLP.
Key Highlights
It has a simple drag-and-drop chatbot builder.
Offers omnichannel applications, like websites and messaging, across preferred channels like Apple Messages and Google Business.
Artificial Intelligence: Paving the Future
In the future, AI chatbots will be equipped with improved natural language understanding, better multilingual support, and personalized interactions. Another interesting thing to anticipate is that chatbots could develop emotional intelligence capabilities that could further tailor their responses and enhance accuracy.
With the evolving AI landscape, AI chatbots are set to become an indispensable part of our lives, facilitating intelligent conversations that support diverse industries and serve multiple purposes.
FAQs
What does an AI chatbot do?
An AI chatbot is a program that uses ML and NLP to engage in human-like conversations with users. From being used in customer service to executing various commands, chatbots can do many things across multiple industries to provide information and assistance.
Which AI chatbot is best?
Choosing the best AI chatbot depends upon your specific requirements. Some of the best AI chatbots are ChatGPT, Bard, Bing Chat, Chatsonic, and Intercom.
Is there any free AI chatbot?
Many AI chatbots offer free versions, like ChatGPT, Bing, and Bard. However, to use an AI chatbot’s full capabilities, users need to sign up for a premium version.
How to talk to AI?
The best way to talk to AI is to create prompts or queries. These prompts can be in the form of text or voice. The users need to input these queries into the chatbot to receive a response to carry out specific tasks or receive information.
What are the different types of AI chatbots?
The different types of AI chatbots include rule-based, menu-based, voice, hybrid, predictive, conversational, and generative AI chatbots, among others. Which AI model is used depends upon the user’s preferences and needs.
What is the advantage of a generative AI chatbot?
Apart from increasing human efficiency through automation and 24/7 availability, chatbots can offer personalized experiences, optimize resource utilization for organizations, and accurately and quickly process a high volume of queries. The advantages of chatbots are numerous and can be different for every application.
Are AI chatbots only used for customer support?
Using AI chatbots for customer service reps is only one of their most common applications. The same language model can be used for information retrieval, IT support, language translation, visual assets generation, etc.
Are there limitations to what AI chatbots can do?
AI chatbots come with tremendous advantages but can also have limitations. Some AI language models lack accuracy, emotional intelligence, and contextual awareness. Understanding ambiguous or complex queries may also prove to be a challenge.
While these limitations are being addressed through constant development, there is also a need to ensure data privacy while using AI chatbots.
