AI Voice Agents for Clinical Trial Screening
Automate EHR screening, patient outreach, calls, messaging, and consent tracking with Murf's AI voice agents. Identify and engage eligible patients faster, reduce enrollment delays, and reduce clinic staff overload.
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Clinical Trials Agent
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Powering Legal Conversations with AI Voice Agents
Trusted by 1,000+ teams of all sizes across healthcare, finance, retail, real estate, customer support, and other industries
3x
Faster Enrollment
50%
Reduction in Recruitment Costs
99.9%
fewer patient dropouts
AI Voice Agents For Faster Clinical Trial Recruitment
Pre-screening & eligibility
Run screening calls against your inclusion and exclusion criteria and capture each candidate's eligibility details. Move qualified candidates straight to a screening visit based on your trial protocol.
Instant patient engagement, 24/7
Handle inbound calls with natural, human-like conversations and proactively reach new leads with automated outbound prescreening around the clock.
Book & Scheduling Candidate Visits
Schedule, confirm and reschedule screening and clinical study visits. Reduce patient dropouts and boost practices for a successful clinical trial with healthcare voice AI agents.
Participant Triage & Safety Routing
Screen symptom calls against safety scripts and route serious cases to a coordinator or investigator to ensure patient safety.
Consent support & Study Questions
Answer routine enrollment queries, patient consent, and visit-status questions. Answer routine clinical study questions to potential participants and route complex queries to a human coordinator.
Secure Call Insights & Reporting
Robust safety measures and HIPAA-compliant processing of voice data collection and data integrity. Obtain call insights from voice AI agents of every conversation for healthcare professionals.
A pre-screening service that knows when to hand off to a coordinator
The agent handles: Greeting candidates and running the pre-screen, capturing contact and eligibility details, booking and rescheduling screening visits, answering study logistics and process questions, and re-engaging recruited leads.
A human handles: Queries that calls for medical advice, a final eligibility decision, informed consent, a distressed or high-stakes caller and escalation requests with context, so that coordinators don't have to restart a conversation.
How Murf's AI Voice Agent Handles Every Call For Legal Firms
Smart Call Routing
Route callers by intent, urgency, and context. The agent runs routine pre-screening and escalates clinical, sensitive, or out-of-protocol conversations to the right coordinator.
Persona & Tone Control
Set how the agent sounds - warm, calm, and clear for candidates anxious about their health - and clone a voice that matches your site. Every caller hears the same greeting, in multiple languages.
Works With Your Stack
Connect through APIs and web hooks. Bring your own LLM and sync with your CTMS, electronic health records, and calendar so screening fits how your site actually works.
Context-Aware Conversations
Ground every patient inquiry in your protocol, pre-screen script, and study facts. The voice agent handles structured screening in 35+ languages and knows when a call needs a coordinator's judgment.
Automated Conversation to Case Record
Log the pre-screen potential participants, update patient records, book a screening visit, or transfer the call, all mid-conversation.
Murf's AI: Smarter Voice Agents for Faster Trials
Three things make Murf a better pre-screening line for research sites, able to handle high call volumes even outside business hours for diverse patient populations.
Natural Expressive Voices
Murf's own speech models, so an anxious candidate hears real warmth instead of the flat cadence a phone bot usually provides.
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Sub-800ms latency
Replies land through Murf Falcon fast enough that the call never feels like it's waiting on a machine.
Multilingual Support in 35+ languages
Clinical trial recruitment made accessible for potential participant in multiple languages. Seamless patient enrollment for candidates for Spanish speakers get the same clear pre-screen as an English-speaking one, with call summaries and full customisation.
Enterprise-grade Security
Candidate health information is sensitive by default, so the security bar for a clinical tool is non-negotiable.
Two-factor sign-in, role-based permissions, and regular audits.
PHI encrypted in transit and at rest, with TLS and HTTPS on every connection.
Designed for HIPAA-compliant operation with a BAA available, plus SOC 2, ISO 27001, and GDPR, with an audit trail and protocol-version logging on every call, so candidate data meets a standard your sponsors can stand behind.
Murf Integrations
AI Voice Agents for Clinical Trial management systems
Murf's AI voice agents reduces manual data entry and clinical staff workload, effectively reducing costs for clinical trials and patient recruitment. Book a demo call with our team and we'll map your pre-screen script, set your handoff rules, and get your first agent live.
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FAQs
For any further questions,
send us a message at support@murf.ai
What is an AI voice agent for clinical trial screening?
An AI system or calling software that answers the phone, runs routine pre-screening, and books screening visits in a natural voice, at any hour. It captures candidate details into your CTMS or EHR and hands anything clinical to a coordinator - all with ensuring HIPAA compliance.
What does the agent screen, and what stays with my coordinators?
The voice agent runs pre-screening only: the inclusion and exclusion questions that can be answered by phone, like age, condition, key medications, and location. It does not make final eligibility decisions, give medical advice, or handle informed consent.
Is it HIPAA compliant, and do you sign a BAA?
Murf is designed for HIPAA-compliant operation and a BAA is available for clinical trial management systems. PHI is encrypted in transit and at rest, access is role-based, and every call is logged with an audit trail. Confirm the current compliance posture and BAA terms with our team for your deployment.
How does it know our protocol's inclusion and exclusion criteria?
You load each study's pre-screen script and criteria, and the eligibility logic is validated against real records before go-live. When a protocol amends, the script is updated and the version in effect is logged on every call.
Does it do outbound patient outreach, or only answer inbound calls?
Both. It answers inbound responses to your ads and referrals, and it places outbound calls to recruited leads, re-engages no-shows, and confirms upcoming visits.
Does it write into our CTMS or EHR?
Yes. Structured screening answers, the qualify-or-disqualify reason, and scheduling details are written to your system of record through standard healthcare integrations, so there's no re-keying.
What happens when a candidate asks a medical question?
The agent doesn't answer it. Medical questions, distress, and consent discussions transfer to a coordinator with full context, so a person handles anything that calls for clinical judgment.
How much does it cost?
It's billed by usage rather than per human-handled minute, which usually lands well under a traditional call center. Contact our sales team to know more.
Can it handle calls in Spanish?
Yes. The agent runs pre-screening in 35+ languages and can switch between two inside a single call, so a bilingual candidate pool doesn't need bilingual staff.
Will it replace our coordinators?
No. Murf's AI voice agents handle structured, repeatable work for clinical staff such as answering, pre-screening, scheduling, outreach, and updating records. Healthcare coordinators handle eligibility decisions, consent, and anything that needs clinical judgment and has a say in patient reported outcomes.
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