AI Receptionist: Handle & Streamline Front-Desk Communication Tasks

Provide callers with fast, consistent and accurate responses with a natural conversational tone. Manage routine conversations such as call inquiries, scheduling and message routing - without the need of a human receptionist.

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Everyday Conversations Your AI Receptionist Handles

Capture after-hours inquiries

Never miss another lead during closed office hours. Whether it’s a law firm, medical clinic, or retail chain, the AI receptionist ensures every call is answered 24/7 - even on weekends.

Book Appointments Via Voice

Schedule appointments, send confirmations, and sync with your calendar.

Secure Multi-Factor Authentication & Privacy

Answer FAQs instantly

Handle routine-questions with natural-sounding answers - from business hours to pricing and parking directions.

Real-Time Order Tracking & Service Updates

Capture & Qualify Leads

In high-volume industries like real estate, insurance, or financial services, the AI receptionist collects caller details, intent, and preferences upfront - so your team gets qualified leads from the first interaction.

Route Calls by Intent

Detect caller needs and direct them to the right team, agent, or voicemail using NLP-powered call flows.

Follow-up On Missed Phone Calls

Ensure that any missed calls are automatically followed through callback workflows, instantly closing the loop in fast-paced business operations.

Account Verification & Password Resets

Authenticate by voice, verify identity against CRM, trigger secure resets, and close tickets without waiting for a human.

Order Status, Returns & Exchanges

Read order details out loud, create return labels, confirm pickup windows, and issue updates in the same call.

Billing & Payments by Phone

Collect balances via PCI‑compliant handoff, confirm plan changes, send receipts, and update billing notes automatically.

Outages, ETAs & Service Notifications

Answer status calls, deliver personalized ETAs, capture callback preferences, and update the caller as conditions change - all with our conversational AI technology

Appointments & Reservations by Voice AI agents

Find openings, reschedule, send confirmations, push reminders—voice‑first flows reducing no‑shows and repeat calls significantly across queues.

Guided Troubleshooting by Voice

Guide step‑by‑step diagnostics, capture device details, suggest next actions, and escalate with full context when needed.

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Measurable Impact: Faster, Cheaper, Smarter

100+

Concurrent calls

50-70%

Lower cost per seat

<5s

To respond

Why Businesses Choose Murf as Their AI Receptionist?

Built for Voice, Not Chat

Murf's AI receptionist is designed for real conversations, not repurposed chatbots. It delivers fast, natural conversations with less than one second response time - no awkward pauses or delay between turns.

200+ Natural Voices in 35+ Languages

Every call reflects your brand. Choose lifelike voices with accents, intonation, and expressiveness that feel human - and adjust for tone, gender, or region.

Seamless Escalation & Human Handoff

When callers need a human agent for more information, Murf smoothly escalates or routes to voicemail - no dead ends or dropped calls.

Hands-On End-to-End Support

Murf will guide you all the way from flow design to launch, ensuring that your AI receptionist works perfectly from day one.

Improve Customer Interactions Over Time

Reduces handoffs, increases containment, and handles a wider variety of caller needs over time. The agent gets better with usage.

Always Reliable & Built-To-Scale

99.99% uptime, multi-region voice availability, fallback handling, and elastic capacity - so your receptionist works perfectly at any volume, anytime.

How It Works?

Build & Test

Use visual drag-and-drop tools to build call flows, voice prompts, and routing logic. Test with sample calls to ensure natural handoffs and fallback accuracy.