Artificial intelligence isn't new. But, much like the Internet in the early 90s, it's taken the world by storm. The most prominent use cases driving AI in business include automating tasks, improving business operations and decision-making, boosting performance and behavior predictions, and increasing revenue, among other things. Today, a multitude of AI-based apps and such tools help businesses reinforce their workflow by allowing leaders to spend more time on organizational growth and expansion and less time on common repetitive functions.
Yet, despite these potentials, many companies are still hesitant to deploy AI solutions in their workflow. The reasons range from a dearth of compatible infrastructure to talent shortage to lack of strategy to cultural barriers, among other challenges.
There is excellent potential in AI, and to make it work for companies, it's first important to understand the ways in which AI tools can drive quality outcomes.
Enhance Productivity and Efficiency
One of the primary advantages of any artificial intelligence tool is that they enable us to be more efficient. AI can optimize operations with precise forecasting, predictive maintenance, quality control, and risk reduction. AI solutions can keep going indefinitely, be leveraged to complete much larger, more complex processes, and are not restricted by human errors and limitations. In tandem, they help identify and correct areas of inefficiency that can cost companies.
For example, an insurance business can use AI to process claims at higher volumes and faster than humans, freeing up time to focus on other, more critical tasks, such as providing consumers with innovative services, driving productivity, and improving revenue. In manufacturing, retailing, logistics, and other similar industries, AI can help provide a wealth of insight into how different conditions affect operations at every stage. This transforms the way companies procure goods and services.
Moreover, artificial intelligence enables business analysts to make smarter decisions faster than ever by analyzing trends and patterns in minutes.
Improve Monitoring and Customer Service
Customer service is another area where AI excels. Exceptional customer service is an absolute must today. AI and machine learning services can be used to gather and analyze social, historical, and behavioral data, allowing organizations to gain a complete understanding of their audience and provide remarkable customer experience. As such, AI-powered chatbots can provide customers with a more personalized and informed conversation that can answer their queries. Furthermore, working hand-in-hand with support agents, AI programs can deal with customer queries and respond within seconds, allowing the executives to focus on more complex cases.
Besides, artificial intelligence can analyze vast volumes of data in a short period and, along with predictive analytics, produce real-time, actionable insights that can be used to guide interactions between a customer and a brand. To put it simply, the several ways in which AI can benefit customer service are by improving lead generation, streamlining working, reducing costs, facilitating stellar customer service, and preventing employee burnout.
Accelerate Business Growth and Expansion
Artificial intelligence tools also make it easier for companies to understand their customers and audience. AI-based platforms can track consumer behavior, analyze data and predict business trends, and offer insights that help get a better understanding of customers and personalize the marketing tactics accordingly.
That said, there's always a degree of uncertainty when it comes to expanding into a new market, but AI applications can help eliminate some of this uncertainty by allowing businesses to identify the top priorities, decide which challenges should be addressed first, and reveal unforeseen opportunities or hurdles. They can be used to leverage existing data to identify smaller steps and projects that can help lay the groundwork for larger AI priorities by uncovering opportunities to optimize current business processes and address skills gaps preventing organizations from functioning at their full potential.
Reduce Human Error
Humans, more often than not, make decisions based on intuition rather than facts or evidence, which almost always results in bad choices. Artificial intelligence, on the other hand, compares alternative options for achieving goals more objectively and reduces human errors in decision-making by helping us understand how our decisions can affect our goals.
Moreover, every business has room for improvement. These could be the steps that are more time-consuming, more susceptible to errors or are simply higher cost or even higher risk. This is where AI shines by optimizing the operations by identifying weak spots.
Without a doubt, artificial intelligence has introduced new ways of communicating, doing business, and learning, which is fundamentally changing the world. In other words, no one can deny the role AI plays in business as an enabler.
Our Top Artificial Intelligence Tools for Different Industries
Artificial intelligence's applications have evolved dramatically in a short amount of time and are becoming increasingly common. In fact, according to a recent Gartner research, around 37 percent of companies use AI to run their businesses, and this number will only grow in the coming years. AI tools are a staple in today's business world, and if your organization hasn't adopted one, here is a curated list of top-performing AI tools across different industries for you to choose from:
An intuitive text to speech software, Murf AI, is designed to allow users to generate 'human-like' voiceovers without the need for complex recording equipment or hiring a professional voice artist. The voice generator eliminates the entire process of creating voiceovers manually by providing users with natural-sounding synthetic voices in 20 different languages and multiple accents. The 120+ high-fidelity AI voices offered by Murf can mimic the subtleties, including the likeness and style of the human voice in speech. From aspirational to conversational, authoritative to casual, happy to sad, and angry to cheerful, Murf's synthetic voices can replicate a variety of speaking styles and tones. Murf has high-quality AI voices for every use case, including eLearning, advertising, podcasting, L&D, and audiobooks.
That is not all! Serving as an all-in-one voice solution, Murf's simple-to-use AI voice generator enables users to add images, videos, and background music and sync the voiceover with the visuals and music to create a perfectly timed voice over videos or presentations. The voice platform also offers key features for smart pronunciations using IPA, voice customizations that enable users to change pitch, pause, emphasis, and speed, and the ability to clone a voice and change or swap a male voice to a female and vice versa. Murf also provides an API that can be seamlessly integrated with your system and turns it into an effective voiceover generating machine—no complex coding required. So, if you are looking to create natural sounding speech from the text for your projects, look no further than Murf.
An AI-powered writing assistant, Grammarly helps users improve existing content by fixing grammatical errors, avoiding overused words, keeping your writing concise, and making it sound more confident. Designed as a simple spelling and grammar checker, the tool has now evolved into a highly-intelligent, data-rich platform for communication enhancement that provides users with feedback on nuanced aspects of language like clarity and tone.
In addition, Grammarly proposes rewrites for complex sentences; this dramatically speeds up self-editing, although users still need to gauge their accuracy. Grammarly also offers a chrome extension for browsers that checks grammar, spelling, plagiarism, and more in real-time on a number of different platforms, including Microsoft Word, WordPress, Facebook, and more.
Hootsuite is an AI-based application for managing all social media network channels such as Twitter, LinkedIn, Facebook, and Instagram. Its a social media management system or tool that enables users to view multiple streams simultaneously and monitor what customers are saying. You can post updates, read responses, schedule messages, view statistics, and much more on platforms like Facebook, Twitter, LinkedIn, Instagram, and WordPress from a unique dashboard with tabs organizing all the social profiles you are on. This enables users to implement, manage, and analyze marketing campaigns across all these social profiles without signing in to each network individually. In fact, with Hootsuite's premium subscription, users get advanced social analytics, customer engagement, team collaboration, and security features.
An interesting feature of the platform is the ability to schedule posts. Don't have time to post throughout the day? Schedule the posts beforehand so that they're automatically posted at a specific time rather than doing so manually. With Hootsuite's advanced analytics feature, businesses can get an in-depth view of how well their social media strategy is working. The tool tracks 'clicks' across all linked platforms, delivering them in an easy-to-read series of charts.
ChatBot is an all-in-one software to build and launch conversational chatbots without coding. It gives you everything you need to manage and develop chatbots. The platform's no-code chatbot builder allows you to drag and drop conversation blocks to easily build your stories. You can choose from multiple bot response formats and actions to create engaging chatbot experiences. Users can also test their story while building it within the ChatBot web app to ensure the chatbots work as intended before they connect with users.
A notable feature of ChatBot is its Chat Widget which enables businesses to launch AI chatbots on their websites with a couple of clicks and customize their look and feel to match the brand's style and website design. Moreover, if you are new to creating chatbots, ChatBot software has pre-built templates that users can reuse. Furthermore, businesses can also connect ChatBot to LiveChat, Facebook Messenger, or Slack using the application's out-of-the-box integrations and deliver consistent customer support across all channels.
An end-to-end data and visual analytics platform, Tableau transforms the way we use data to solve problems by empowering organizations to make the most of their data. The business intelligence platform makes it easier and faster for businesses to explore, manage, and organize data and simlutaneously, discover and share insights that can transform businesses and the world. Tableau comes with built-in visual best practices that provide limitless data exploration without interrupting your flow of analysis.
A complete, integrated analytics platform, Tableau enables businesses to build visualizations with drag and drop, employing AI-driven statistical modeling with a few clicks and asking questions using natural language processing. With Tableau, organizations can manage all of their data without compromise. Tableau is powered by Salesforce's Einstein Discovery, a tool that delivers predictions and recommendations within Tableau workflows for smarter decision-making. The software helps organizations accelerate innovation, improve operations, and better serve their customers.
Simply put, Tableau builds transparent AI algorithm into its platform, enabling users to easily understand how predictions and insights emerge and why they are relevant—helping businesses make smarter decisions right in the flow of analysis.
An automatic time tracking software, Timely helps users track the time spent in every web and desktop app. Forget timers, manual input, and note-taking; with Timely, you can get a precise daily record of all the time spent in documents, meetings, emails, websites, and video calls with zero effort. You can log work hours, track project time, create weekly timesheets, and more effortlessly with Timely, which takes the sting out of time tracking by doing the job for you. In fact, the software's simple user interface and intuitive technology have helped several companies reduce timesheet admin by 75 percent.
Teams can also use Timely to manage their productivity, better performance, and stay on top of well-being and workload without compromising anyone's trust. For example, project managers can use Timely to visualize project budgets and activities in real time, dive deep into the granular details of tasks, activity, and performance, as well as plan, collaborate, and report effectively, knowing exactly where their project time goes.
An interesting feature of Timely is that it offers an open source API, enabling businesses to easily connect data across their existing digital toolkit, be it Stack or Microsoft outlook, or any other CRM, HR, payroll, internal reporting, and project management tools and enjoy modern, automatic time tracking without changing the workflow organizations have spent years perfecting. Timely offers flexible subscription plans that can be scaled to meet the needs of businesses of all sizes and enable them to access the benefits of automatic time tracking.
A software application, Legal Robot uses AI to make legal documents less painful for everyone and improve access to justice. Consumers can use Legal Robot's iOS or Android applications to understand legal language. In tandem, businesses can use it to expedite their sales and procurement pipelines, and attorneys can focus on what matters rather than spending time on making documents and managing them manually.
Organizations and individuals can use the several features offered by Legal Robot to:
Automatically extract key terms and find problems with legal style, definitions, and risky language.
Translate legalese into simple, plain language and improve comprehension and accessibility.
Manage GDPR and DMCA requests, monitor website legal terms, and more.
Without a doubt, Canva has revolutionized design, and now, the popular online design platform has introduced a free AI image generator application that can turn your text into images and add visual flavor to your designs.
With Canva's text-to-image application, users can achieve AI-generated images in a matter of a few seconds by simply speaking the right words, whether they are sensible descriptions or whimsical ideas. The AI art generator quickly interprets and illustrates your text prompts from never-before-seen pictures on the Internet to complex images that don't even exist in your gallery. Businesses can use Canva to create an image from text that will quickly visualize your unique concept or idea for you and add it to any presentation or social media post.
Canva can generate AI art in many different styles, including photos, painting, drawing 3D, concept art, and pattern. So, whether you want to create a lifelike rendering with a 3D style that you can use for your futuristic invitation or a painting style to produce textured brushstrokes, Canva can create them all. Furthermore, with the text-to-image feature, users can create and edit an image without leaving Canva or using other subscriptions or tools to power their creative workflow.
A smart project management tool, Asana helps teams orchestrate their work, from daily tasks to strategic initiatives. Teams can use Asana to organize projects, share and store documents, assign tasks, focus on key objectives, and track progress, all in one place. As a cloud-based application, it lets users visualize task progress in multiple views, including lists, Kanban boards, calendars, and Gantt charts. Moreover, Asana can be integrated with many third-party apps, enabling businesses to add more organizational, time-tracking, and communication functions.
Asana offers features for task management, document management, collaboration, workflow management, project portfolio management, and more, making it a one-stop solution for all project management needs.
Asana also has a centralized dashboard for team members to communicate; this not only eliminates the to-and-fro email communication but also improves collaboration among the members and allows project managers to manage their teams more efficiently, increasing productivity.
A soft skills platform, pymetrics uses data-driven behavioral insights and audited AI to create a more efficient, effective, and fair hiring process. The software is redefining hiring and talent management. It uses gamified behavioral assessments to evaluate talent and match them to a suitable role. Rather than focusing on backward-looking resumes or subjective questionnaires, pymetrics collects objective cognitive and behavioral data to measure an individual's true potential. Companies can use pymetrics to build custom algorithms based on what they define as top talent and future-proof not just their hiring process but also improve talent engagement, talent mobility, and retention—all with one tool.
A standout feature of pymetrics is that the platform can evaluate job seekers for any role within a company and, ultimately, any role in the pymetrics ecosystem. pymetrics' offerings comprise talent acquisition and management and assessments, including core games, numerical and logical reasoning, and video interviews.
We hope this shortlist of the top 10 AI tools will guide you through questions and concerns about choosing the right software that can help improve productivity and achieve the desired outcome.
Certainly, the range of potential applications for artificial intelligence is significantly broader than we can ever imagine. The best AI tools not only help process unfathomable amounts of information and offer incredibly detailed analytics, priceless insights, and actionable predictions but can also put your data to the most effective use, monitor, and detect patterns with ever greater speeds and more accuracy. This can take your business productivity to the next level.
Hence, it's important to invest and adopt the right AI-based tool for your business requirements. Only then will you stand to reap the plethora of advantages offered by artificial intelligence.