Murf Sub-Processors
Last Updated: 30/01/2025
Murf engages the following entities to provide processing activities for Customer Data.
Third Party Sub-processors
| Name | Product | Purpose / Description of processing | Entity country | Website |
Amazon Web Services, Inc.
| MurfStudio, Murf API, Murf Dubbing | Production services, text to speech conversion and cloud infrastructure | USA | https://aws.amazon.com/ |
Atlassian Corporation Plc | Murf Studio, Murf API, Murf Dubbing | Project/program tracking tool, process management and customer support | USA | https://www.atlassian.com/ |
| Google LLC | Murf Studio, Murf API, Murf Dubbing | Storage, authentication, analytics, workspace/productivity, text to speech conversion, and cloud services | USA | https://cloud.google.com/ |
| Microsoft Corporation, Inc. | Murf Studio, Murf API, Murf Dubbing | Cloud services, text to speech conversion, speech to text conversion, and analytics | USA | https://azure.microsoft.com/ |
| Mixpanel, Inc. | Murf Studio, Murf API, Murf Dubbing | Data warehouse, product analytics and data pipelines | USA | https://mixpanel.com/ |
| Hubspot, Inc. | Murf Studio, Murf API, Murf Dubbing | Customer support, sales, customer lifecycle management | USA | https://www.hubspot.com/ |
| Stripe, Inc. | Murf Studio, Murf API, Murf Dubbing | Payment and card processing | USA | https://stripe.com/ |
| AssemblyAI, Inc. | Murf Studio, Murf API, Murf Dubbing | Speech to text conversion | USA | https://www.assemblyai.com |
| Clearbit, Inc. | Murf Studio, Murf API, Murf Dubbing | Customer data analytics platform | USA | https://clearbit.com |
| Calendly LLC | Murf Studio, Murf API, Murf Dubbing | Online scheduling platform for users to book meetings | USA | https://calendly.com |
| Zoom Communications, Inc. | Murf Studio, Murf API, Murf Dubbing | Cloud-based video conferencing service provider | USA | https://zoom.us |
| Gong.io Inc | Murf Studio, Murf API, Murf Dubbing | Conversation intelligence software | USA | https://www.gong.io |
| Sendinblue SAS. | Murf Studio, Murf API, Murf Dubbing | Email Marketing service provider | France | https://www.brevo.com |
OpenAI Inc. | Murf Studio, Murf API, Murf Dubbing | Machine translation of script into multiple langauges Note: Sub-processor will not use the data for any training of the LLM models (https://openai.com/policies/api-data-usage-policies) | USA | https://openai.com |
| International Business Machines Corp. | Murf Studio,Murf API, Murf Dubbing | Cloud services and text to speech conversion | USA | https://www.ibm.com |
| Vitally, Inc. | Murf Studio, Murf API, Murf Dubbing | Customer Success Analytics Platform | USA | https://www.vitally.io/ |
Detail about Processing Purposes:
Customer Support: Customer Support services are initiated by the Customer, and Customer Data is only processed to the extent Customer explicitly elects to share such data in the course of the support case.
Murf Entities
The following Murf affiliate company provide technical, operational and customer support for the Services. We use the Standard Contractual Clauses as a valid transfer mechanism among affiliates.
Entity Name | Product | Location of Processing | Parent Company |
Murf Software Solutions Private Limited | Murf Studio Murf API Murf Dubbing | India | Murf Inc. |
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