Why can I not download after purchasing a plan? 

There are a couple of reasons for downloads to be blocked after purchasing a paid one: If you have just purchased a plan and cannot download your project, kindly refresh the page, as it can take a couple of moments for the plan to reflect in your account. Kindly check if the voice used is a Pro or Basic voice. Pro voices can only be accessed with a Pro plan. Head to the Voices menu and enable the "Hide Pro Voices toggle." You…

Do you provide an API?

Yes, we are pleased to inform you that our API services have just been introduced. Please proceed to the following API page and provide your contact information and the use case. You will hear from a concerned team member as soon as possible. In the meantime, feel free to explore our API docs for further reference. 

Can I download during the free trial?

No, unlimited downloads are only included in all our paid plans. The free trial is primarily for the purpose of testing all voices and features in the Studio.

How to sync voice over to video?

If you have multiple clips, you can adjust the size of the voice block to match every clip so that each voiceover plays at the right time. This can be done from the bottom timeline, as shown below. Alternatively, you can add pauses in between your script from the top menu to adjust the timing of your voice with video. The exact process applies to background music as well. You can create empty text blocks to use as fillers to help sync…

How to adjust music and voice over volume/loudness?

Auto Ducking V1 In the ‘Settings’ tab on the top menu, you will find an option called ‘Loudness’. This allows you to set the loudness of the music and voice over as per your need. With the auto-ducking option enabled, the Loudness of background music gets automatically lowered when the system detects a voice-over being played simultaneously. There are three levels available for Auto Ducking: The blue indicator(Music) corresponds to the Loudness of the music when the voice-over is being played. The…

What are the Affiliate program's terms and conditions?

Click here to read our terms and conditions for the affiliate partner program. 

Can I upload a text/word file?

Yes, using the Script feature, you can upload the following text format files: There is a 15,000-word limit for each file being uploaded. If your file is more than 15,000 words, we recommend breaking your script into multiple parts before uploading.

Can I upload a PDF file?

Unfortunately, we currently do not support uploading PDF files. You would need to use third-party software to convert your pdf to a Word document, which can then be uploaded to the Studio via the Script Upload feature. 

Where do my downloads get saved?

By default, downloads are saved in your system's Downloads’ folder. You can also check your browser's Downloads folder if you cannot find the file in your system.

Can I add subtitles to my video?

Yes, your script can be added as a subtitle file to your final downloaded video. At the time of export, enable the "Subtitles" check box in the Export window as shown below: For more information, refer to Working with the Studio: Video Export.

How to rename downloaded files?

All files downloaded are saved as the name of the project. When downloading a Sub-block and Block, the name of the file would be saved as Sub-block: 'first few words of the subblock' & Block: 'first few words of the Block.' To rename files, you would need to do so once they have been downloaded onto your system.

How to adjust the video size?

Version 1.0 From the 'Settings' option in the top menu, select ‘Video Size’. You will find preset dimensions for all mainstream platforms(i.e: Youtube, Facebook, Instagram, etc) and also have an option to set a custom size. Videos can be built in four predefined resolutions. However, custom pixel resolution can also be entered. The Studio has an upper pixel limit of 1920px. Landscape: 1920x1080 Portrait: 1080x1920 Square: 1080x1080 Sqarish: 1280x1024

Can I record my voice in the Studio?

Unfortunately, we do not have an option to record your voice over directly in the Studio at the moment. You will need to use a third-party app to record your voice over and then upload it into the Studio as an mp3 file.

What is the ‘AI Changer’ and what does it do?

The ‘AI Changer’ feature allows you to upload any personal voice recording, to convert your voice over into an AI-generated voice over. It can also be used to edit (trim and mute) parts of your recording, while retaining the original voice. Once you upload your recording, it will be transcribed to text and appear in text blocks. You now have the option to either edit the recording by selecting any phrases or words and right-clicking it, or you can convert the entire…

What are phonemes and how to use them?

In phonology and linguistics, a phoneme is a unit of sound that can distinguish one word from another in a particular language. IPA Phonemes can be used in Murf Studio to help arrive at accurate pronunciations of words. From the top menu, select the ‘Pronunciation’ button > Switch on advance options and use the toggle ‘Phoneme’ to switch it on. You can find IPA phonemes for required words from multiple websites. Here are a few you can use for reference: https://tophonetics.com/ https://en.wiktionary.org/wiki/Wiktionary:Main_Page

How to save changes made to my project?

All changes are auto-saved in the studio as long as you are connected to the internet.

How to add emphasis to a specific word?

Using the ‘Emphasis’ feature from the top menu, you can add up to 5 node points to add emphasis to a sentence. If you’d like to add emphasis on a specific word, increase the curve to 100% and reduce the curve of the surrounding words of the sentence. For further information refere to Working with the Studio: Emphasis

How to rearrange text/voice blocks?

Here is a guide on rearranging blocks in Murf Studio V1 Here is a guide on rearranging blocks and sub-blocks in Murf Studio V2

What does 'Failed to synthesize voice' mean?

There are a few reasons why this error would occur. If your current plan has expired then all premium features will be disabled. If you are on a Basic plan and are using a Pro voice. If your payment method has failed due to which your plan has not been renewed. If an invalid IPA has been added to a particular word. If an unrecognised charachter is present in your script. (Recommend: Paste text as plain text using Ctrl + Shift +…

How to download a single block and sentence?

Kindly refer to the following links on download properties: Working with the Studio V1.0: Block Download | Sub block Download Working with the Studio V2.0: Block Download | Sub-block Download

How to download my project?

Export: This option helps you export and download the final file or the whole project in any format you want, like voice only, script, etc., as shown below. You can download the content in the following formats: Video Voice only Voice + Music Script