What payment methods do you accept for Enterprise plans?

For our Enterprise accounts, we offer the choice to pay using a credit card or bank transfer as per your convenience. Please write to our sales team at enterprise@murf.ai for more detailed information on offline bank transfers.

Who can move projects across workspaces?

Only the admin user can move projects across workspaces or move a project out of a workspace into the ‘Home Directory’.

Who can create new workspaces or delete existing workspaces in an Enterprise account?

Any team member can create a New Workspace and create or delete projects within that. However, only the 'Admin' user can delete existing workspaces in an Enterprise account. Sub-folders within a workspace are currently not supported.

Who can access the projects that I created before I became part of an Enterprise team on Murf?

You can either have a personal or a team account within Murf. If you are the admin of the new team, then your projects in the ‘Home Directory’ will become accessible to all team members. Your projects in folders will remain inaccessible until you explicitly grant access. If you switch from a personal to a team member account, you will lose access to your projects and gain access to the team projects.

What if I want some projects to be accessible to all team members and some to be accessible to limited team members?

That's possible too. Projects in the 'Home Directory' of the 'Admin' account will be accessible to all team members by default. Projects in the folders will only be accessible to team members based on the specific folder level access specified by the admin.

What privileges do team members have?

Team members have the choice to accept or reject an invite to be a part of a team plan. If they accept, they can view or edit any projects that they have access to. Team members can create new Workspaces and manage projects within that. They can also create new projects in the home directory or in a folder for which they have ‘Edit’ access . By default, the admin will have access to all projects created by team members. 

Can two or more users work on the same project?

Multiple users can access the same project at the same time, changes would get updated automatically. However, only one user can edit the project at a time and others can view the changes. If you have ‘Edit’ access to the project folder and another user is currently editing a particular project, you can take control by going to the top panel where you will see the name of the team member who is currently editing. Hover the mouse over their name and…

What happens when a team member leaves?

The ‘Admin’ account holder can remove a team member unilaterally. However, when a team member leaves, the admin will retain access to their projects. These can also be later shared with other team members for future editing.

Who can add/remove team members in an Enterprise account?

The ‘Admin’ account holder can add or remove users under the ‘My Account’ section. Team members will not be able to invite or remove other team members.

How do I invite a team member to Murf?

If you are an admin user, go to ‘My Account’, then enter the email address of the user to be added in the relevant section and an invitation would be sent to them via email. The users would need to accept the invitation to access the Enterprise Plan.

How does the Enterprise plan work?

Each enterprise account will have an ‘Admin’ account that will have complete control over all projects and users. The voice-over generation time allotted to each Enterprise subscription is calculated from a central pool and all the features would be accessible to the team. All projects are visible to the ’Admin’ account by default and ‘read’/ ‘edit’ access on projects by other users can be set by the admin.