How to set up Single Sign On (SSO)? 

Single Sign-On (SSO) allows you to control authentication for your Murf Enterprise Account using your own identity provider and our single sign-on solution. SSO is exclusively available to Murf’s Enterprise Plan customers. Enterprise customers can request SSO integration, making administration, control, access, and workflows more convenient for IT teams and employees alike. We can help you set up SSO for your team. Here’s how it works. When you’re ready to enable SSO for your team, send us an email at to…

What is the process involved in voice cloning?

Regarding your query, the process of creating an AI voice (Voice Cloning feature) from recorded samples has a separate process and is not self-serve at the moment. Here is a brief on the process that we follow: Murf will have the script prepared and shared to record/read for a specified tonality. We would require ~1-2 hrs of recordings for a given voice style. The recording must be noise-free and should have been done in a professional studio environment. The output should be…

Can I clone my voice?

Thank you for your interest in our voice cloning services. While we do offer voice cloning, we regret to inform you that it is not a DIY solution. Our voice cloning services are specifically tailored for enterprises and businesses, and require a high level of expertise and technology to ensure quality and accuracy. If you are interested in learning more, kindly head to our Voice Cloning page and fill in the required details. Our concerned team will get back to you with…

How does adding or removing users affect billing?

Editor seats (incl. admin seats) are billed as per Pricing Plans. Viewers are free of cost and are not billed. You can add unlimited viewers to your workspace. Adding an Editor Seat : If you are on a paid plan, you can seats by going to pricing page or from Add seats button that shows up when you invite an editor. When you add an editor seat, we'll charge you a pro-rated amount equivalent to Per seat price x time (no. of days) remaining in the billing period. We…

Do you provide an API?

Yes, we do offer API services. Our API service is currently limited to only select English voices. Please proceed to the following API page and provide your contact information and the use case. You will hear from a concerned team member as soon as possible. If you do not own a business email address, kindly email us at with your use case and requirements and our team will get back to you at the earliest. In the meantime, feel free to explore…

What payment methods do you accept for Enterprise plans?

For our Enterprise accounts, we offer the choice to pay using a credit card or bank transfer as per your convenience. Please write to our sales team at for more detailed information on offline bank transfers.

Who can move projects across folders?

Only the admin user can move projects across workspaces or move a project out of a folder. Click here to learn more.

Who can create,edit and delete folders and sub-folders in an Enterprise account?

Create and Edit Folder: Delete Folder: Click here to learn more on Enterpise account permissions.

Who can access the projects that I created before I became part of an Enterprise team on Murf?

You can either have a personal or a team account within Murf. If you are the admin of the new team, then your projects in the ‘Home Directory’ will become accessible to all team members. Your projects in folders will remain inaccessible until you explicitly grant access. If you switch from a personal to a team member account, you will lose access to your projects and gain access to the team projects.

How to create private folders?

Click on Create Folder on top right corner of studio home Name the Folder Select who can access the Folder with Public/Private toggle (available only on enterprise plan) You can also invite team members, co-workers or stakeholders to edit/view the folder. Click on Create to complete creating a new folder You can see all your folder from Home or on the Side bar. Folders are identified by Grey colored icons with their respective names on the side bar.

Can two or more users work on the same project?

Multiple users can access the same project at the same time, changes would get updated automatically. However, only one user can edit the project at a time and others can view the changes. If you have ‘Edit’ access to the project folder and another user is currently editing a particular project, you can take control by going to the top panel where you will see the name of the team member who is currently editing. Hover the mouse over their name and…

What happens when a team member leaves?

The ‘Admin/Owner’ of the workspace canremove a team member unilaterally. However, when a team member leaves, the admin will retain access to their projects. These can also be later shared with other team members for future editing.

Who can add/remove team members in an Enterprise account?

Only the Admin/Owner of the account can add and revmove Editors and Viewers. You can find a detailed breakup of the permissions here.

How do I invite a team member to Murf?

You can Invite/add team members from different places on Murf Studio a) Invite from Studio Home : One of the easiest way to add team members is from Studio Home page. b) Invite by Sharing a Folder : You can invite users by sharing a folder of the workspace with users who are not part of the workspace. c) Invite from Workspace settings : You can invite users from workspace settings page as well. Go to My Account > Workspace Settings > User Managerment Click on +Invite…

How does the Enterprise plan work?

Each enterprise account will have an ‘Admin’ account that will have complete control over all projects and users. The voice-over generation time allotted to each Enterprise subscription is calculated from a central pool and all the features would be accessible to the team. All projects are visible to the ’Admin’ account by default and ‘read’/ ‘edit’ access on projects by other users can be set by the admin.