Why can I not download after purchasing a plan? 

There are a couple of reasons for downloads to be blocked after purchasing a paid one: If you have just purchased a plan and cannot download your project, kindly refresh the page, as it can take a couple of moments for the plan to reflect in your account. Kindly check if the voice used is a Pro or Basic voice. Pro voices can only be accessed with a Pro plan. Head to the Voices menu and enable the "Hide Pro Voices toggle." You…

How do I change my payment method?

Go to 'My Account' -> 'Manage Subscription' -> Delete your payment method and update the new one.

My payment isn’t going through, please help!

Go to 'My Account' -> 'Manage Subscription' -> Delete your payment method and update the same once again. If you are still having trouble making the payment, you could chat with us on Murf live support or write to us at support@murf.ai

How to add/update my company details to my invoice?

To add/update company details to your invoice, follow these quick steps:

What are the available payment options?

All plans - Accept Visa, MasterCard, American Express, Discover, and JCB payments. Bank transfers, direct wire transfers, ACH transfers, etc.- These are only available for Enterprise Yearly plans. Paypal - Unfortunately, we don't have a PayPal payment option supported on our website currently, but we have a reliable gateway, Stripe, which supports most kinds of cards. You could try that and let us know if you face any issues. Indian Users: Credit Card: Accepted for all Subscription plans. Debit Card: Not accepted