Can I download during the free trial?

No, unlimited downloads are only included in all our paid plans. The free trial is primarily for the purpose of testing all voices and features in the Studio.

What payment methods do you accept for Enterprise plans?

For our Enterprise accounts, we offer the choice to pay using a credit card or bank transfer as per your convenience. Please write to our sales team at enterprise@murf.ai for more detailed information on offline bank transfers.

Do you offer any discounts?

Yes, we offer a 20% discount on subscriptions for students, educational institutions and not for profit organizations. If you are a student, you can send a copy of your valid Student ID card to community@murf.ai Educational institutions and non--profit organizations can sign up using this link: https://murf.ai/educators-and-non-profits

How to add more VGT(Voice Generation Time)?

To add more voice generation time to your account, here are a few options: If you just need a few more minutes to test out the tool before you buy, you can reach out to us on Murf live chat support or email us at support@murf.ai

Can I downgrade my plan?

There is no downgrade option at the moment. You will have to cancel your current plan at the end of the month and then can reapply for the desired plan. Please note that refunds will not be eligible for downgrades if the account has already been used. All previous projects and voices will stay intact. If you have bought your plan in the last 24 hours and not started using your account yet, you can write to us with a downgrade request…

Can I cancel a subscription anytime?

Yes, the subscription can be canceled at any point by following the steps given below: Once the subscription has been canceled, no further transactions will be made on your account. Your voice generation minutes, download access, and premium features will be available to use only until the end of your current billing cycle.

Do the minutes carry over from my previous subscription?

Monthly plan: No, you will have access to your minutes and premium features only till the end of your current billing cycle of 30 days. Yearly plans: Yes, the minutes carry over from one month to another and you will have access to your premium features till the end of the billing cycle of a year.

Can I upgrade my subscriptions?

Yes, you can upgrade your subscription at any time from the pricing page. Plan upgrades include: Points to note: Your upgrade would be calculated on a prorated basis, and you would be charged only the difference. If you upgrade your membership, your billing cycle will be adjusted to reflect the new date. If you add more seats, your billing cycle will not be adjusted and will remain on the original date.