There are a couple of reasons for downloads to be blocked after purchasing a paid one:
- If you have just purchased a plan and cannot download your project, kindly refresh the page, as it can take a couple of moments for the plan to reflect in your account.
- Kindly check if the voice used is a Pro or Basic voice. Pro voices can only be accessed with a Pro plan.
- Head to the Voices menu and enable the "Hide Pro Voices toggle." You will be able to view all the available Basic voices to choose from.
- Another way to differentiate is through the yellow Pro tag beside the name of the voice avatar.