When and where are affiliate payments made?

Affiliate commissions are approved on the first day of each month. Payments are sent out by the 15th of the month for the previous month. Payments are made to verified Paypal accounts.

How long does the cookie last?

If visitors use your link, they will be attributed for 90 days. If they sign up for a paid account within 90 days of clicking a link, you get the commission.

How do I track my commissions?

After you sign up, you will get a dashboard to see all your stats and payments via Link Mink, a third-party affiliate software.

Can I apply changes (Voice, speed, pitch, style, and volume) to an entire project or block?

Yes, under the ‘Settings’ tab you can choose whether you want to apply changes to the entire project, block, or even sentence.

How do I track my VGT?

You can keep track of VGT through your ‘My Account page Speech synthesis minutes: The minutes bought with your subscriptions. (Expires at the end of your billing cycle) Additional synthesis minutes: The minutes bought with a one-time plan. (No expiry) Transcription minutes: The minutes used when transcribing audio from an uploaded file.

What are the Download formats supported in the Studio?

Audio: MP3 Video: MP4

What are the Upload formats supported in the Studio?

Image: JPEG/PNG Audio: MP3 Video: MP4 Text: DOCX, TXT and SRT

Can I upload a .doc or .pdf file?

Unfortunately, the only way to upload your text currently is by copying it and pasting it. Each text block allows up to 1000 characters and you can keep adding as many blocks as you like.

What is Murf's Policy on profanity?

We condemn the use and creation of any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information. For more information please refer to our terms of service. https://murf.ai/resources/terms_of_service

Who will have the commercial rights to the content created in Murf Studio?

You would have commercial rights to use the voice overs generated for videos on YouTube or any other platform. You should be able to monetize that as well as long as your text content is original and does not have any copyright conflict. Youtube policy keeps changing, make sure to check their privacy policy as well.

Can Murf sign a Non-Disclosure Agreement?

Yes, we can. Please write to us at enterprise@murf.ai with your requirements.

What payment methods do you accept for Enterprise plans?

For our Enterprise accounts, we offer the choice to pay using a credit card or bank transfer as per your convenience. Please write to our sales team at enterprise@murf.ai for more detailed information on offline bank transfers.

Who can move projects across workspaces?

Only the admin user can move projects across workspaces or move a project out of a workspace into the ‘Home Directory’.

Who can create new workspaces or delete existing workspaces in an Enterprise account?

Any team member can create a New Workspace and create or delete projects within that. However, only the 'Admin' user can delete existing workspaces in an Enterprise account. Sub-folders within a workspace are currently not supported.

Who can access the projects that I created before I became part of an Enterprise team on Murf?

You can either have a personal or a team account within Murf. If you are the admin of the new team, then your projects in the ‘Home Directory’ will become accessible to all team members. Your projects in folders will remain inaccessible until you explicitly grant access. If you switch from a personal to a team member account, you will lose access to your projects and gain access to the team projects.

What if I want some projects to be accessible to all team members and some to be accessible to limited team members?

That's possible too. Projects in the 'Home Directory' of the 'Admin' account will be accessible to all team members by default. Projects in the folders will only be accessible to team members based on the specific folder level access specified by the admin.