Frequently Asked Questions
If you're new to Murf or looking for answers to your queries
When and where are affiliate payments made?
How long does the cookie last?
How do I track my commissions?
Can I apply changes (Voice, speed, pitch, style, and volume) to an entire project or block?
How do I track my VGT?
You can keep track of VGT through your ‘My Account page Speech synthesis minutes: The minutes bought with your subscriptions. (Expires at the end of your billing cycle) Additional synthesis minutes: The minutes bought with a one-time plan. (No expiry) Transcription minutes: The minutes used when transcribing audio from an uploaded file.
What are the Download formats supported in the Studio?
What are the Upload formats supported in the Studio?
Can I upload a .doc or .pdf file?
What is Murf's Policy on profanity?
Who will have the commercial rights to the content created in Murf Studio?
Can Murf sign a Non-Disclosure Agreement?
What payment methods do you accept for Enterprise plans?
Who can move projects across workspaces?
Who can create new workspaces or delete existing workspaces in an Enterprise account?
Who can access the projects that I created before I became part of an Enterprise team on Murf?
You can either have a personal or a team account within Murf. If you are the admin of the new team, then your projects in the ‘Home Directory’ will become accessible to all team members. Your projects in folders will remain inaccessible until you explicitly grant access. If you switch from a personal to a team member account, you will lose access to your projects and gain access to the team projects.