Frequently Asked Questions
If you're new to Murf or looking for answers to your queries
Why is the video I uploaded not playing in the video player?
I am unable to hear the audio in my video. What do I do?
How to rearrange blocks in the timeline?
Rearrange Block: Click on the Block to rearrange. Click on the three dots on the top right corner of the block to view the block menu. Click on "Move Down" or "Move Up" to move the block as per your preference. Blocks can also be rearranged by dragging and dropping them from the bottom timeline or by using the shortcut keys. Rearrange Sub-block Select the sub-block to rearrange. Click on the three dots on the top right corner of the block to…
Will I get a commission every time a user upgrades their plan?
What if I am already an affiliate with another voice-over provider?
Is there a discount coupon for my audience?
When and where are affiliate payments made?
How long does the cookie last?
How do I track my commissions?
How to apply voice settings to entire project?
Version 2.0 Apply block settings to the entire project This new feature allows users to apply the settings of a desired block to the whole project. Settings such as: Voice actor, Speed, Pitch and Voice Style. Here are the steps involved: Kindly select the block that is to be replicated in the porject. Left-click on the three dots in the block's top right corner to view the block menu. Click on the option "Apply setting to project." Tick the check boxes you want…
How do I track my VGT?
You can keep track of VGT through your My Account page Voice Generation Time: The minutes bought with your subscriptions. (Expires at the end of your billing cycle) Additional Voice Generation Time: The minutes bought with a top-up plan. (No expiry) Transcription minutes: The minutes used when transcribing audio from an uploaded file using Voice Changer.
What are the Download formats supported in the Studio?
What are the Upload formats supported in the Studio?
Can I upload a word file?
What is Murf's Policy on profanity?
In the interest of protecting the rights and integrity of our voice actor partner community, our Terms of Service restricts Murf Studio users from creating such content. Please refer to our Terms of Service to know more about our content policies. To the best of your knowledge, if your script includes any words or phrases which violate our Terms of Service, we request you to remove such content from Murf Studio projects. However, If you believe that your project does not contain…
Who will have the commercial rights to the content created in Murf Studio?
You would have commercial rights to use the voiceovers generated for videos on YouTube or any other platform. You should be able to monetize that as well, as long as your text content is original and does not have any copyright conflicts. As the policy against the use of AI voices on public platforms is changing daily, we strongly recommend checking the policies of the platform you wish to upload your content to.