Question 1

How to sync voice over to video?

Accepted Answer

If you have multiple clips, you can adjust the size of the voice block to match every clip so that each voice over plays at the right time. This can be done from the bottom timeline as shown below. Alternatively, you can add pauses in between your script from the top menu to adjust the timing of your voice with video. The same process applies to background music as well. You can create empty text blocks to use as fillers to&hellip;

Question 2

How to adjust music and voice over volume/loudness?

Accepted Answer

In the ‘Settings’ tab on the top menu, you will find an option called ‘Loudness’. This allows you to set the loudness of the music and voice over as per your need. Pro Tip: You can check the exact LUFS value right below the slider for precise requirements.

Question 3

How to add emphasis to a specific word?

Accepted Answer

Using the ‘Emphasis’ feature from the top menu, you can add up to 5 node points to add emphasis to a sentence. If you’d like to add emphasis on a specific word, increase the curve to 100% and reduce the curve of the surrounding words of the sentence.

Question 4

How to download a single block and sentence?

Accepted Answer

Block: You can download individual blocks using the download button present at the block level besides the duration of the block. Sentence: You can select the sentence that you wish to download and a download button will appear in the top menu on the extreme right-hand side.

Question 5

What is Voice Generation Time (VGT)? How is the VGT calculated?

Accepted Answer

Voice generation time (VGT) is calculated as the sum of generated speech length of every text block. It is consumed every time you render a newly created text block or modify text in an existing text block. Modifying the generated speech using a different Voice actor, Style, Pitch, Speed, Pause, Emphasis, Pronunciation, Punctuation and Volume for the same text will not consume any voice generation time. The generated audio file's duration in seconds is deducted from your available balance which can be&hellip;

Question 6

When and where are affiliate payments made?

Accepted Answer

Affiliate commissions are approved on the first day of each month. Payments are sent out by the 15th of the month for the previous month. Payments are made to verified Paypal accounts.

Question 7

How long does the cookie last?

Accepted Answer

If visitors use your link, they will be attributed for 90 days. If they sign up for a paid account within 90 days of clicking a link, you get the commission.

Question 8

How do I track my commissions?

Accepted Answer

After you sign up, you will get a dashboard to see all your stats and payments via Link Mink, a third-party affiliate software.

Question 9

Can I apply changes (Voice, speed, pitch, style, and volume) to an entire project or block?

Accepted Answer

Yes, under the ‘Settings’ tab you can choose whether you want to apply changes to the entire project, block, or even sentence.

Question 10

How do I track my VGT?

Accepted Answer

You can keep track of VGT through your ‘My Account page Speech synthesis minutes: The minutes bought with your subscriptions. (Expires at the end of your billing cycle) Additional synthesis minutes: The minutes bought with a one-time plan. (No expiry) Transcription minutes: The minutes used when transcribing audio from an uploaded file.

Question 11

What are the Download formats supported in the Studio?

Accepted Answer

Audio: MP3 Video: MP4

Question 12

What are the Upload formats supported in the Studio?

Accepted Answer

Image: JPEG/PNG Audio: MP3 Video: MP4 Text: DOCX, TXT and SRT

Question 13

Can I upload a .doc or .pdf file?

Accepted Answer

Unfortunately, the only way to upload your text currently is by copying it and pasting it. Each text block allows up to 1000 characters and you can keep adding as many blocks as you like.

Question 14

What is Murf&#x27;s Policy on profanity?

Accepted Answer

We condemn the use and creation of any inappropriate, profane, defamatory, obscene, indecent or unlawful topic, name, material or information. For more information please refer to our terms of service. https://murf.ai/resources/terms_of_service

Question 15

Who will have the commercial rights to the content created in Murf Studio?

Accepted Answer

You would have commercial rights to use the voice overs generated for videos on YouTube or any other platform. You should be able to monetize that as well as long as your text content is original and does not have any copyright conflict. Youtube policy keeps changing, make sure to check their privacy policy as well.

Question 16

Can Murf sign a Non-Disclosure Agreement?

Accepted Answer

Yes, we can. Please write to us at enterprise@murf.ai with your requirements.

Question 17

What payment methods do you accept for Enterprise plans?

Accepted Answer

For our Enterprise accounts, we offer the choice to pay using a credit card or bank transfer as per your convenience. Please write to our sales team at enterprise@murf.ai for more detailed information on offline bank transfers.

Question 18

Who can move projects across workspaces?

Accepted Answer

Only the admin user can move projects across workspaces or move a project out of a workspace into the ‘Home Directory’.

Question 19

Who can create new workspaces or delete existing workspaces in an Enterprise account?

Accepted Answer

Any team member can create a New Workspace and create or delete projects within that. However, only the 'Admin' user can delete existing workspaces in an Enterprise account. Sub-folders within a workspace are currently not supported.

Question 20

Who can access the projects that I created before I became part of an Enterprise team on Murf?

Accepted Answer

You can either have a personal or a team account within Murf. If you are the admin of the new team, then your projects in the ‘Home Directory’ will become accessible to all team members. Your projects in folders will remain inaccessible until you explicitly grant access. If you switch from a personal to a team member account, you will lose access to your projects and gain access to the team projects.

Question 21

What if I want some projects to be accessible to all team members and some to be accessible to limited team members?

Accepted Answer

That's possible too. Projects in the 'Home Directory' of the 'Admin' account will be accessible to all team members by default. Projects in the folders will only be accessible to team members based on the specific folder level access specified by the admin.

Frequently Asked Questions