Data Residency
Process your voice data in region-specific environments with Murf Falcon TTS.
Overview
Murf offers data residency through isolated regional environments for the streaming & websocket TTS API, allowing Enterprise customers to choose where their text and audio processing takes place.
By default, all customer account data (including user profiles, usage, and billing information) is hosted in the United States. However, with data residency enabled, text input, audio synthesis, and processing will be confined to the selected regional environment.
This ensures that your sensitive content remains within specific jurisdictions while delivering ~130ms latency.
Data residency is only available for the Falcon TTS model.
Available Regions
Murf offers data residency for Falcon TTS in 10 regional environments:
- US-East :
us-east.api.murf.ai - US-West :
us-west.api.murf.ai - India :
in.api.murf.ai - Canada :
ca.api.murf.ai - South Korea :
kr.api.murf.ai - UAE :
me.api.murf.ai - Japan :
jp.api.murf.ai - Australia :
au.api.murf.ai - EU :
eu-central.api.murf.ai - UK :
uk.api.murf.ai - South America :
sa-east.api.murf.ai
Access and Concurrency Rules
Note : Even with data residency enabled, your Murf account metadata (e.g., profile, usage stats) will continue to be stored in the United States. However, your input text, generated audio, and intermediate processing data will remain within your chosen regional environment.
Developer Integration
When using data residency, simply call the regional endpoint that corresponds to your desired jurisdiction.
Example:
For Enterprise customers, region-specific API keys will be provisioned by your Murf account manager.
Data Residency Architecture
With Murf’s isolated Falcon TTS environments:
- Text and audio data remain confined to the selected region for processing.
- Customer account and billing data are centralized in the United States.
- Network routing ensures requests to regional URLs stay within that jurisdiction.
- Encryption in transit is maintained globally via HTTPS.
This architecture balances regulatory compliance, latency optimization, and operational transparency.
Compliance & Security
Data residency environments extend Murf’s core security and compliance framework, including:
- GDPR Readiness : Murf’s processing framework aligns with GDPR’s regional data processing requirements.
- SOC 2 Compliance : Murf follows strict standards for data confidentiality, availability, and integrity.
- Encryption at Rest & In Transit : All content is encrypted using industry-standard AES-256 and TLS 1.2+.
- Region-Specific Isolation : Enterprise accounts can restrict Falcon TTS processing to a specific jurisdiction.
Getting Access
Data residency is an Enterprise-only feature.
- Existing Enterprise Customers : Contact your Murf account representative or email support@murf.ai to enable region-specific Falcon TTS environments for your organization.
- New Customers : If your organization requires data residency, contact sales to discuss regional setup, compliance needs, and custom concurrency options.
FAQ
Can I access multiple regional environments with one key?
Free and Pay As You Go users can access any Falcon TTS regional URL using the same key, see Concurrency Limits here. Enterprise customers receive unique keys for each region, which support custom concurrency limits.
Where is my account and usage data stored?
All account-related data, including user profiles, consumption, and billing information, is stored in the United States. Only text and audio processing data are confined to the selected regional environment.
Does data residency improve latency?
Yes, in many cases. Running processing closer to your geographic location can reduce latency and improve response times by 100ms-250ms.
Can I run multiple residency regions simultaneously?
Yes. Enterprise customers can operate in multiple regions at the same time, each with separate API keys and concurrency configurations.
Is data residency available for all Murf APIs?
No. Currently, data residency is available only for the Falcon TTS API.
Is this feature available to all customers?
No. Data residency is only offered to Enterprise customers. Free and Pay-as-you-go (PAYG) users can still use regional URLs, but their data isn’t region-pinned.
Can I request a new residency region?
Yes. Enterprise customers with specific compliance or operational needs can contact their Murf account manager or support to discuss adding new regional options.