FAQ
Here are answers to some common questions about the Murf API:
How does Murf ensure data security?
Murf prioritizes data security by using encryption for all API communications, both during transit and at rest, through industry-standard mechanisms. Data is retained only for the duration necessary, based on its classification and intended purpose. Additionally, Murf complies with major data regulations, including GDPR and CCPA, to ensure comprehensive protection of user data.
How long can I use the free plan for?
The free plan remains valid until you exhaust the 100,000 character credits. After this, you’ll need to upgrade to a paid plan to continue using the API. There’s no time limit associated with the free plan, so you can use the credits at your convenience.
Does the API support multiple languages?
Yes, the Murf API supports 13 languages with 130+ voices and 20+ expressive styles to suit different use cases.
Can I track my usage of the API?
Yes, you can track your API usage directly from the dashboard. The dashboard provides daily and monthly metrics to help you monitor your consumption. Additionally, you’ll receive email alerts when your usage approaches the limits of your current plan, ensuring you can manage your quota effectively.
Are there character limits for TTS API requests?
The API supports up to 1,000 characters per request. For longer text, split it into multiple requests.
What is the startup incubator program, and how does it work?
Startups with fewer than 100 employees can get 50 million free characters for three months. Apply on our website to join the program.
What is the concurrency limit for API requests?
The Murf API allows multiple concurrent requests to be processed simultaneously.
- The Free Plan supports up to 5 concurrent requests.
- The Pay-as-you-go Plan supports up to 15 concurrent requests.
- Higher concurrency limits, up to 2,000 concurrent requests, are available for enterprise plans.
Does Murf API provide timestamps for words in synthesized audio?
Yes, Murf API returns timestamps for each word in the response. This allows accurate synchronization of audio with text, enabling features like karaoke-style highlighting, captions, or precise playback control.
What do file format and audio channels mean?
- File Format: Generate audio files in MP3, WAV, FLAC, ALAW, ULAW, or encode as Base64. Sampling rates include 8Khz, 24Khz, 44.1Khz, and 48Khz.
- Audio Channels: Determine how sound is distributed. Mono channels output the same audio through all speakers, while stereo channels provide a more dynamic sound experience with distinct left and right audio tracks.
How does Murf protect against unethical sourcing of data?
Murf adheres to strict data sourcing guidelines to ensure ethical practices. The company ensures that all voice data used for training and synthesis is sourced with proper consent, respecting privacy and intellectual property laws. Regular audits and compliance with global data regulations help maintain ethical standards.