Frequently Asked Questions
If you're new to Murf or looking for answers to your queries
What are the Download formats supported in the Studio?
What are the Upload formats supported in the Studio?
Can I upload a word file?
What is Murf's Policy on profanity?
In the interest of protecting the rights and integrity of our voice actor partner community, our Terms of Service restricts Murf Studio users from creating such content. Please refer to our Terms of Service to know more about our content policies. To the best of your knowledge, if your script includes any words or phrases which violate our Terms of Service, we request you to remove such content from Murf Studio projects. However, If you believe that your project does not contain…
Who will have the commercial rights to the content created in Murf Studio?
You would have commercial rights to use the voiceovers generated for videos on YouTube or any other platform. You should be able to monetize that as well, as long as your text content is original and does not have any copyright conflicts. As the policy against the use of AI voices on public platforms is changing daily, we strongly recommend checking the policies of the platform you wish to upload your content to.
Can Murf sign a Non-Disclosure Agreement?
What payment methods do you accept for Enterprise plans?
Who can move projects across folders?
Who can create,edit and delete folders and sub-folders in an Enterprise account?
Who can access the projects that I created before I became part of an Enterprise team on Murf?
You can either have a personal or a team account within Murf. If you are the admin of the new team, then your projects in the ‘Home Directory’ will become accessible to all team members. Your projects in folders will remain inaccessible until you explicitly grant access. If you switch from a personal to a team member account, you will lose access to your projects and gain access to the team projects.
How to create private folders?
Click on Create Folder on top right corner of studio home Name the Folder Select who can access the Folder with Public/Private toggle (available only on enterprise plan) You can also invite team members, co-workers or stakeholders to edit/view the folder. Click on Create to complete creating a new folder You can see all your folder from Home or on the Side bar. Folders are identified by Grey colored icons with their respective names on the side bar.
Can two or more users work on the same project?
Multiple users can access the same project at the same time, changes would get updated automatically. However, only one user can edit the project at a time and others can view the changes. If you have ‘Edit’ access to the project folder and another user is currently editing a particular project, you can take control by going to the top panel where you will see the name of the team member who is currently editing. Hover the mouse over their name and…
What happens when a team member leaves?
Who can add/remove team members in an Enterprise account?
How does the Enterprise plan work?
Each enterprise account will have an ‘Admin’ account that will have complete control over all projects and users. The voice-over generation time allotted to each Enterprise subscription is calculated from a central pool and all the features would be accessible to the team. All projects are visible to the ’Admin’ account by default and ‘read’/ ‘edit’ access on projects by other users can be set by the admin.
Do you offer any discounts?
Yes, we offer a 20% discount on subscriptions for students, educational institutions and not for profit organizations. If you are a student, you can send a copy of your valid Student ID card to community@murf.ai Educational institutions and non--profit organizations can sign up using this link: https://murf.ai/educators-and-non-profits