Frequently Asked Questions

If you're new to Murf or looking for answers to your queries

How to add a voice over to a Google slides presentation?

Step 1- Download your presentation as PPT and open in Microsoft PowerPoint as you can only download individual slides in Google Slides Step 2 - Export as images from Microsoft PowerPoint Step 3 - Create a Project and Upload Slides in Murf Studio Step 4 - Enter your script Step 5 - Choose Voice for voice over in PowerPoint and Background Music Step 6 - Adjust the timing of voice and visuals Step 7 - Render Video and Download For a detailed…

How to add a voice over to a video?

Step 1 - Create a new project and upload your video Step 2 - Enter script for voice over Step 3 - Select voice and styling options Step 4 - Adjust the timing of voice over with scenes in your video Step 5 - Click ‘Build Video’ and preview with voice over You could also check out this blog for a detailed step by step explanation: https://murf.ai/resources/how-to-make-a-voice-over-video-zucs60s/

How does transcription time work?

The transcription time is used when you have a recorded voice over or video and you want to transcribe that to text format. The length of your audio clip will be the amount of transcription time that will be deducted from your total transcription time.

Why is the video I uploaded not playing in the video player?

Click ‘Build Video’

I am unable to hear the audio in my video. What do I do?

Click ‘Build Audio’

How to rearrange blocks in the timeline?

Rearrange Block: Click on the Block to rearrange. Click on the three dots on the top right corner of the block to view the block menu. Click on "Move Down" or "Move Up" to move the block as per your preference. Blocks can also be rearranged by dragging and dropping them from the bottom timeline or by using the shortcut keys. Rearrange Sub-block Select the sub-block to rearrange. Click on the three dots on the top right corner of the block to…

How do I make the BG music softer than the VO?/ I cannot hear the VO after adding BGM/ Can I increase or decrease the volume of the VO or BGM?

Yes, in the MURF Studio you have the option of controlling which audio clip you want to be more prominent. Settings > Loudness > Adjust the loudness of Music & Voice

When I copy and paste the text into the text box, the text automatically splits the paragraphs into sentences, can this be changed?

Yes, under the ‘Settings’ tab you will find an option to ‘Enable’/ ‘Disable’ auto splitting of paragraphs into sentences.

Will I get a commission every time a user upgrades their plan?

Yes, but only corresponding to the plan chosen.

What if I am already an affiliate with another voice-over provider?

We would still be happy to work with you, as long as you have an audience who can benefit from our product.

Is there a discount coupon for my audience?

We value the hard work you put in to spread the word for us and would like you to get the maximum rewards for it. So, we do not offer discounts to new users, rather a recurring commission to our affiliate partners.

When and where are affiliate payments made?

Affiliate commissions are approved on the first working day of each month. Payments are sent out by the 30th of the month for the previous month. Payments are made to verified Paypal accounts.

How long does the cookie last?

If visitors use your link, they will be attributed for 90 days. If they sign up for a paid account within 90 days of clicking a link, you get the commission.

How do I track my commissions?

After you sign up, you will get a dashboard to see all your stats and payments via Link Mink, a third-party affiliate software.

How to apply voice settings to entire project?

Version 2.0 Apply block settings to the entire project This new feature allows users to apply the settings of a desired block to the whole project. Settings such as: Voice actor, Speed, Pitch and Voice Style. Here are the steps involved: Kindly select the block that is to be replicated in the porject. Left-click on the three dots in the block's top right corner to view the block menu. Click on the option "Apply setting to project." Tick the check boxes you want…

How do I track my VGT?

You can keep track of VGT through your My Account page Voice Generation Time: The minutes bought with your subscriptions. (Expires at the end of your billing cycle) Additional Voice Generation Time: The minutes bought with a top-up plan. (No expiry) Transcription minutes: The minutes used when transcribing audio from an uploaded file using Voice Changer.