Ankur Edkie (85)

How do I track my VGT?

You can keep track of VGT through your My Account page Voice Generation Time: The minutes bought with your subscriptions. (Expires at the end of your billing cycle) Additional Voice Generation Time: The minutes bought with a top-up plan. (No expiry) Transcription minutes: The minutes used when transcribing audio from an uploaded file using Voice Changer.

What is Voice Generation Time (VGT)? How is the VGT calculated? 

Voice generation time (VGT) is calculated as the sum of generated speech length of every text block. It is consumed every time you render a newly created text block or modify text in an existing text block. Modifying the generated speech using a different Voice actor, Style, Pitch, Speed, Pause, Emphasis, Pronunciation, Punctuation and Volume for the same text will not consume any voice generation time. The generated audio file's duration in seconds is deducted from your available balance which can be…

Can I use Murf with other tools like Adobe Captivate or Articulate/Rise 360?

Yes, you can export the audio files from Murf and upload them in other e-learning software like Adobe Captivate or Articulate/Rise 360 to create courses.

What are the Download formats supported in the Studio?

Our product provides a variety of export options to help you share your projects with others. With just a few clicks, you can export your work in various formats, manage all historical downloads and share your porject with a shared link. Click here to learn more.

What are the Upload formats supported in the Studio?

Image: JPEG and PNG Audio: MP3 Video: MP4 and MOV Text: DOCX, TXT and SRT Click here to learn more. 

Can I upload a word file?

Murf offers the option to upload your script directly within the Studio. This gives the freedom to directly import large documents instead of copying and pasting them in the studio. This feature can be accessed in the toolbar under 'Script'. The supported document formats are .txt .docx .srt

What is Murf's Policy on profanity?

In the interest of protecting the rights and integrity of our voice actor partner community, our Terms of Service restricts Murf Studio users from creating such content. Please refer to our Terms of Service to know more about our content policies. To the best of your knowledge, if your script includes any words or phrases which violate our Terms of Service, we request you to remove such content from Murf Studio projects. However, If you believe that your project does not contain…

Who will have the commercial rights to the content created in Murf Studio?

You would have commercial rights to use the voiceovers generated for videos on YouTube or any other platform. You should be able to monetize that as well, as long as your text content is original and does not have any copyright conflicts. As the policy against the use of AI voices on public platforms is changing daily, we strongly recommend checking the policies of the platform you wish to upload your content to.

Can Murf sign a Non-Disclosure Agreement?

Yes, we can. Please write to us at enterprise@murf.ai with your requirements.

What payment methods do you accept for Enterprise plans?

For our Enterprise accounts, we offer the choice to pay using a credit card or bank transfer as per your convenience. Please write to our sales team at enterprise@murf.ai for more detailed information on offline bank transfers.

Who can move projects across folders?

Only the admin user can move projects across workspaces or move a project out of a folder. Click here to learn more.

Who can create,edit and delete folders and sub-folders in an Enterprise account?

Create and Edit Folder: Delete Folder: Click here to learn more on Enterpise account permissions.

Who can access the projects that I created before I became part of an Enterprise team on Murf?

You can either have a personal or a team account within Murf. If you are the admin of the new team, then your projects in the ‘Home Directory’ will become accessible to all team members. Your projects in folders will remain inaccessible until you explicitly grant access. If you switch from a personal to a team member account, you will lose access to your projects and gain access to the team projects.

How to create private folders?

Click on Create Folder on top right corner of studio home Name the Folder Select who can access the Folder with Public/Private toggle (available only on enterprise plan) You can also invite team members, co-workers or stakeholders to edit/view the folder. Click on Create to complete creating a new folder You can see all your folder from Home or on the Side bar. Folders are identified by Grey colored icons with their respective names on the side bar.

Can two or more users work on the same project?

Multiple users can access the same project at the same time, changes would get updated automatically. However, only one user can edit the project at a time and others can view the changes. If you have ‘Edit’ access to the project folder and another user is currently editing a particular project, you can take control by going to the top panel where you will see the name of the team member who is currently editing. Hover the mouse over their name and…

What happens when a team member leaves?

The ‘Admin/Owner’ of the workspace canremove a team member unilaterally. However, when a team member leaves, the admin will retain access to their projects. These can also be later shared with other team members for future editing.