Conversational AI (2)

How Conversational AI is Transforming Customer Service 

The last few years have seen customer preferences for communication go through a phenomenal change, mainly due to the accessibility of on-demand messaging. The availability of multiple channels for communication has further increased the expectations of modern customers for cross-platform interactions with the brands they…

Conversational AI: Applications,Benefits, and Future

Want to stimulate human conversations at lower costs? Conversational AI is for you. This intelligent technology leverages artificial intelligence (AI) to mimic human interactions. It is as simple as that. This is possible owing to natural language processing (NLP), an area of artificial intelligence that…